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Privacy Policy

Simple Privacy For Complete Customer Satisfaction

Privacy Policy

Last updated: June 2026

Information We Collect

1. What personal details does MEG.qa collect when I create an account or place an order? +

When you use MEG.qa, we collect information to provide you with a safe, fast, and personalized shopping experience, including same-day delivery within 1 hour across Doha and surrounding areas.

We may collect the following personal details:

  • Full name
  • Email address
  • Mobile number
  • Delivery address
  • Password

You can browse most parts of MEG.qa without revealing your identity. Certain features — such as order tracking, saved addresses, and order history — require registration.

2. What order and transaction information does MEG.qa collect? +

We collect order and transaction information, including:

  • Products purchased
  • Order history
  • Shopping preferences
  • Transaction records
3. How is my payment information handled? +

Payments are processed securely through our trusted payment partners, including:

  • SADAD
  • Commercial Bank of Qatar (CBQ)
  • Paylatter

MEG.qa does not store your full card details on our servers; these are processed directly by our certified payment gateway partners.

4. Who receives my delivery information? +

Your delivery information is shared with our logistics partners, including Snoonu and Rafeeq, solely to fulfill and track your order.

5. What technical data is collected automatically? +

We collect technical data automatically through cookies and similar technologies, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
6. What happens if I place an order without creating an account? +

We collect guest checkout information for customers who place orders without creating an account. Guest orders have limited access compared to registered accounts, such as no saved order history or faster reordering.

Cookies & Tracking

7. What cookies and tracking technologies does MEG.qa use? +

MEG.qa uses cookies and similar tracking technologies to:

  • Keep you logged in and remember your cart and preferences.
  • Analyze site traffic and improve website performance.
  • Measure the effectiveness of our promotions and offers.
8. Does MEG.qa use third-party tracking pixels? +

Yes. We use tracking pixels and plugins from Meta (Facebook), Google, and TikTok for conversion tracking and advertising performance measurement. These partners may set their own cookies in accordance with their respective privacy policies.

You can disable cookies through your browser settings, though some features of MEG.qa (such as remaining logged in) may not function properly without them.

How We Use Info

9. How does MEG.qa use my personal information? +

We use your personal information to:

  • Process and deliver your orders, including same-day delivery within 1 hour where available.
  • Communicate order confirmations, delivery updates, and customer support responses.
  • Process payments securely via SADAD, CBQ, and Paylatter.
  • Coordinate delivery through Snoonu, Rafeeq, or our own delivery fleet.
  • Send you promotional offers and updates (only if you have not opted out).
  • Improve our website, products, and services based on aggregated browsing and purchase behavior.
  • Detect and prevent fraud, unauthorized transactions, and misuse of our platform.
  • Comply with applicable laws and regulations in the State of Qatar.

Sharing of Info

10. Does MEG.qa sell my personal information? +

No. MEG.qa does not sell your personal information to third parties.

11. Who may MEG.qa share my information with? +

We may share your information only with:

  • Payment processors (SADAD, CBQ, Paylatter) to complete your transaction.
  • Delivery partners (Snoonu, Rafeeq, and our internal logistics team) to fulfill your order.
  • Marketing and analytics platforms (Meta/Facebook, Google, TikTok) for conversion tracking, strictly for measuring ad performance — not for selling your data.
  • Law enforcement or regulatory authorities when required by Qatari law or in response to a valid legal request.
  • Professional advisors such as auditors or legal counsel, where necessary for our business operations.

We require all third parties we work with to handle your information securely and only for the purposes for which it was shared.

Data Security

12. How does MEG.qa protect my personal information? +

We apply reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed through secure, PCI-compliant gateways via our banking and payment partners.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

13. What rights do I have regarding my personal information? +

You have the right to:

  • Access and review the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your account and associated data, subject to legal retention requirements (e.g., transaction records).
  • Opt out of promotional emails and SMS at any time by clicking "unsubscribe" in our emails or contacting us directly.

Children's Privacy

14. Is MEG.qa intended for children? +

MEG.qa is not directed at individuals under 18 years of age. In line with our Terms & Conditions, you must be 18 years or older to place an order on our platform.

Third-Party Links

15. What is MEG.qa's responsibility for third-party websites? +

Our website may contain links to third-party websites, including our social media pages and delivery/payment partner platforms. MEG.qa is not responsible for the privacy practices or content of any third-party websites. We encourage you to review their privacy policies separately.

Policy Changes

16. Will this Privacy Policy be updated? +

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Your continued use of MEG.qa after changes are posted constitutes your acceptance of the revised policy.

Contact Us

17. How can I contact MEG.qa about this Privacy Policy? +

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

MEG Electronics Trading

📍 Shopping Corner, Al Mansoura, Doha, Qatar

📞 Call us for free: +974 5523 7810

✉️ Email: info@meg.qa

✉️ Legal inquiries: legal@meg.qa

You can also reach us through:

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