Privacy Policy
Last updated: June 2026
At MEG Electronics Trading (“MEG.qa”, “MEG”, “we”, “us”, or “our”), available at https://meg.qa, we value the trust you place in us when you shop for smartphones, accessories, and electronics on our platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our mobile app, or interact with our customer service team across Qatar.
By visiting or using MEG.qa, you agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please do not use or access our website.
By using the Website, you expressly consent to our collection and use of your personal information as described below. This Privacy Policy is incorporated into and forms part of our Terms & Conditions.
1. Information We Collect
When you use MEG.qa, we collect information to provide you with a safe, fast, and personalized shopping experience, including same-day delivery within 1 hour across Doha and surrounding areas.
We may collect:
- Personal details you provide when creating an account or placing an order: full name, email address, mobile number, delivery address, and password.
- Order and transaction information, including products purchased, order history, and preferences.
- Payment information processed securely through our trusted payment partners, including SADAD, Commercial Bank of Qatar (CBQ), and Paylatter. MEG.qa does not store your full card details on our servers; these are processed directly by our certified payment gateway partners.
- Delivery information shared with our logistics partners, including Snoonu and Rafeeq, solely to fulfill and track your order.
- Technical data such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
- Communications you send us via phone, WhatsApp, email, or our contact forms.
- Guest checkout information, for customers who place orders without creating an account (limited access applies to guest orders).
You can browse most parts of MEG.qa without revealing your identity. Certain features — such as order tracking, saved addresses, and order history — require registration.
2. Cookies and Tracking Technologies
MEG.qa uses cookies and similar tracking technologies to:
- Keep you logged in and remember your cart and preferences.
- Analyze site traffic and improve website performance.
- Measure the effectiveness of our promotions and offers.
We also use tracking pixels and plugins from Meta (Facebook), Google, and TikTok for conversion tracking and advertising performance measurement. These partners may set their own cookies in accordance with their respective privacy policies. You can disable cookies through your browser settings, though some features of MEG.qa (such as remaining logged in) may not function properly without them.
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders, including same-day delivery within 1 hour where available.
- Communicate order confirmations, delivery updates, and customer support responses.
- Process payments securely via SADAD, CBQ, and Paylatter.
- Coordinate delivery through Snoonu, Rafeeq, or our own delivery fleet.
- Send you promotional offers and updates (only if you have not opted out).
- Improve our website, products, and services based on aggregated browsing and purchase behavior.
- Detect and prevent fraud, unauthorized transactions, and misuse of our platform.
- Comply with applicable laws and regulations in the State of Qatar.
4. Sharing of Your Information
MEG.qa does not sell your personal information to third parties. We may share your information only with:
- Payment processors (SADAD, CBQ, Paylatter) to complete your transaction.
- Delivery partners (Snoonu, Rafeeq, and our internal logistics team) to fulfill your order.
- Marketing and analytics platforms (Meta/Facebook, Google, TikTok) for conversion tracking, strictly for measuring ad performance — not for selling your data.
- Law enforcement or regulatory authorities when required by Qatari law or in response to a valid legal request.
- Professional advisors such as auditors or legal counsel, where necessary for our business operations.
We require all third parties we work with to handle your information securely and only for the purposes for which it was shared.
5. Data Security
We apply reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed through secure, PCI-compliant gateways via our banking and payment partners. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your account and associated data, subject to legal retention requirements (e.g., transaction records).
- Opt out of promotional emails and SMS at any time by clicking “unsubscribe” in our emails or contacting us directly.
7. Children’s Privacy
MEG.qa is not directed at individuals under 18 years of age. In line with our Terms & Conditions, you must be 18 years or older to place an order on our platform.
8. Third-Party Links
Our website may contain links to third-party websites, including our social media pages and delivery/payment partner platforms. MEG.qa is not responsible for the privacy practices or content of any third-party websites. We encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Your continued use of MEG.qa after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
MEG Electronics Trading 📍 Shopping Corner, Al Mansoura, Doha, Qatar 📞 Call us for free: +974 5523 7810 ✉️ Email: info@meg.qa ✉️ Legal inquiries: legal@meg.qa
You can also reach us through:
- Facebook: facebook.com/megelectronicstrading
- Instagram: @meg.electronics
- TikTok: @meg.electronics
- YouTube: @meg.electronics
